Open Service Event Manager Release Notes
Open Service Event Manager (OSEM) allows customers to collect, filter, and format problem reports for assorted systems. In addition, OSEM can automatically send service event notifications as local email messages or as Instant Support Enterprise Edition (ISEE) notifications to Hewlett-Packard. OSEM also support HP Service Essentials Remote Support Pack (RSP) notifications. Customer systems self-report by running automated software for the detection and forwarding of incidents to a designated OSEM host.
OSEM Host—The OSEM host requires the following hardware prerequisites:
• Either a 32-bit or 64-bit Intel-based systems manufactured by HP, such as the ProLiant or the HP Openview Storage Management Appliance, or an HP Integrity Server (an Intel Itanium2 based system).
Note
OSEM usually will operate on any industry standard x86 system. However, because HP does not qualify OSEM on third-party products, functionality on such systems is provided on an as-is basis only.
• Minimum 512MB RAM (1024MB recommended if the OSEM host runs additional services).
• Minimum 300MB free disk space on local hard drive.
• Network interface hardware and a working network connection.
Managed Systems—The managed systems that report to OSEM can include a variety of platforms, such as:
• HP 32-bit Intel-based systems such as the ProLiant.
• HP OpenView Storage Management Appliances.
• HP Integrity Server.
• HP AlphaServers.
• Legacy VAX platforms.
See the OSEM Setup Guide for additional detail regarding platforms.
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