HP Instant Support Enterprise Edition
Today’s IT department plays a central role in meeting business objectives. Leveraging your IT infrastructure investments and improving overall system availability and utilization are crucial in today’s business environment. HP Instant Support Enterprise Edition (ISEE) simplifies the management of highly diverse IT environments by providing a single remote monitoring and support solution for multiple operating systems and technologies, thereby reducing cost and complexity. HP ISEE provides features to manage diverse environments ranging from simple to complex, including mission-critical and multivendor IT environments.
HP ISEE is a support solution that enables the delivery of HP remote monitoring and support over the Internet. Today, many security-sensitive transactions—such as e-commerce, stock trades, and online banking—are executed securely over the Internet using the same industry-standard security technology utilized in ISEE by HP.
HP understands your company’s security concerns and has leveraged its experience as a technology leader to create a secure remote support solution. To enhance the safety and integrity of your enterprise networks and support data, HP has incorporated a number of security technologies into the HP ISEE design. HP provides a multilevel, layered security structure through encryption, authentication, industry-standard security protocols, and best practices integrated at the physical, network, application, and operational levels. Transactions between HP and your enterprise network are restricted and tightly controlled through a single, secure access point. HP’s remote monitoring and support capabilities, along with any support information collected, are used only to provide you with world-class HP support.
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