HP Care Pack Services for HP ProLiant Servers
Why sell HP Care Pack Services for ProLiant?
Increase the value and profitability of each HP ProLiant sale
• Substantially increase individual commission payments Helps generate repeat hardware business
• 90% of customers who purchase service uplifts with hardware will repeat buy versus only 69% of those who purchase hardware only
Easy to sell
• Sold as HP Option
Less hassle for you
• Customer gets a fast, qualified response directly from HP
• Customer does not need to contact you if a fault occurs, leaving you to focus more on selling
Customer benefits
• Peace of mind - improved cover for an extended period
• Improved productivity
• Protects investment by minimising downtime
• Easy budget planning with fixed cost support that includes call-out, parts and labour
• High quality service providing direct access to HP trained technicians who will provide a speedy expert response, ensuring any problems are quickly resolved
Questions to ask your customer
How critical are the applications that will be running on the ProLiant hardware?
2 How long could your business afford to be without the system/application if the server was to fail?
3 What would the consequences to your business be of the server being unavailable for a period of time?
• HP recommends a 4 hour response 24×7 service
4 How do you budget for hardware and software support?
5 Would a fixed, upfront cost be easier for you to manage from a budgeting perspective?
• HP Care Pack Services offer a single upfront payment
6 Do your IT staff have the required knowledge and experience to install and set up the ProLiant management software?
• HP recommends an Installation and Startup Insight Control Environment sale
Get pdf HP Care Pack Services for HP ProLiant Servers
