Siebel CRM Release 7 on IBM eServer p650 and IBM DB2 UDB Performance and Scalability
The Siebel CRM Release 7 Smart Web Architecture introduces a revolutionary approach for deploying Web applications. It includes a Web-only solution with the interactivity customers have become accustomed to with client/server implementations. It does so by being highly scalable and very light on the network and Web servers, thereby allowing customers to leverage their existing network and Web-farm infrastructure. The tests conducted in Oracle’s Siebel Platform Sizing and Performance Program are designed to stress the Siebel CRM Release 7 architecture and to demonstrate that large customers can successfully deploy many thousands of concurrent users.
The Siebel CRM Release 7 architecture features tested in this benchmark include
• Siebel Smart Web Architecture—Takes advantage of the latest Web browser technology to deliver a highly interactive experience. The interactive model which is similar to Windows-based applications also improves productivity. Utilization rates on the Web server are low, allowing customers to retain existing Web server infrastructure.
• Siebel Smart Network Architecture—Allows Siebel CRM Release 7 customers to leverage their existing network infrastructure by compressing and caching user interface components, so that browser/Web server interaction occurs only when the application requests data. This allows customers to avoid expensive network upgrades that can be necessary with competing products.
• Siebel Smart Database Connection Pooling and Multiplexing—Allows customers to scale their databases without introducing expensive and complex transaction processing monitors.
• Siebel Request Broker—Provides for component-level load balancing of work across multiple Siebel servers without the expensive and complex administration of transaction-processing monitors.
• Enterprise Application Integration (EAI)—Allows customers to integrate their existing systems with Siebel CRM applications. With a relatively modest investment in equipment, customers can execute more than 2,100,000 integrated transactions during an eight-hour business day.
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